Last week, I received a phone call at work:
“Systems, this is Phil.”
“I’m looking for Phillip Cheetham.”
“Speaking.”
“Hi Phillip, my name is <something> and I’m calling in regards to your Mastercard account with Direct Merchant’s Bank. It shows here …that …you …have already paid your bill. Sorry to have bothered you.”
“I do what I can. Have a nice day.”
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