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March 23, 2011

SharePoint: Error, Event ID 6482

Filed under: Errors,SharePoint — phil @ 6:06 am

Affected software: Windows SharePoint Server 3.0

Type : Error
Date : 3/23/2011
Time : 8:52:17 AM
Event : 6482
Source : Office SharePoint Server
Category : Office Server Shared Services
User : N/A
Computer : xxxxxxxx
Description:
Application Server Administration job failed for service instance Microsoft.Office.Server.Search.Administration.SearchServiceInstance (94fda143-13d5-4bd2-bab1-d23b38f4ad95).
Reason: The current operation timed-out after 3600 seconds
Techinal Support Details:
System.Net.WebException: The current operation timed-out after 3600 seconds
at Microsoft.Office.Server.Search.Administration.SearchServiceInstance.SynchronizeDefaultContentSource(IDictionary applications)
at Microsoft.Office.Server.Search.Administration.SearchServiceInstance.Synchronize()
at Microsoft.Office.Server.Administration.ApplicationServerJob.ProvisionLocalSharedServiceInstances(Boolean isAdministrationServiceJob)

Solution: This is caused by the Office Server Search Service having bad authentication information. First, go to Central Administration and click on the affected server. This should take you to the services on server view. Click on the Office SharePoint Server Search Service link and it will take you to the settings page. Enter the correct login information. On the machine itself, restart the Office SharePoint Server Search service in the Services management console. This should generate two new log entries Event IDs 10044 and 10045 indicating that changes to the configuration were successfully saved and imported. To re-enable search indexing on your site, restart IIS.

January 24, 2011

SharePoint: Error, EventID 5586 (and 2159)

Filed under: Errors,SharePoint — phil @ 10:59 am

Log entry for EventID 5586:
Unknown SQL Exception 297 occurred. Additional error information from SQL Server is included below.

 

The user does not have permission to perform this action.

Log entry for EventID 2159:
Event 5586 (SharePoint Foundation) of severity 'Error' occurred xx more time(s) and was suppressed in the event log

What’s going on? This is occurring because your SQL Server has not been configured to use named pipes.

Fix:

  1. Open the SQL Server Configuration Manager (assuming you are using SQL 2008)
  2. Browse down to SQL Server Network Configuration – Protocols for <namedserverinstance>
  3. Right-click “Named Pipes” in the right pane and choose Enable
  4. You may need to restart the server for changes to take effect

> EDIT < Christopher Hatton adds (from the comments):

Granting the farm database access account “VIEW SERVER STATE” under the SQL Server properties will also resolve this issue.

SharePoint: Error, EventID 6482

Filed under: Errors,SharePoint — phil @ 8:14 am

Log entry:
Application Server Administration job failed for service instance Microsoft.Office.Server.Search.Administration.SearchServiceInstance (2059dee5-7de2-4e07-ba60-3a5630abdbe1).

Reason: Object 67211af6-bd76-4344-852c-3d331ab57d81-query-0 not found.

Technical Support Details:
System.Collections.Generic.KeyNotFoundException: Object 67211af6-bd76-4344-852c-3d331ab57d81-query-0 not found.
at Microsoft.Office.Server.Search.Administration.SearchServiceInstance.Synchronize()
at Microsoft.Office.Server.Administration.ApplicationServerJob.ProvisionLocalSharedServiceInstances(Boolean isAdministrationServiceJob)

What’s going on? The service account specified for “Windows Service – SharePoint Server Search” does not have permissions in DCOM to launch and activate.

The fix:

  1. Go to the Control Panel on the SharePoint application server running search
  2. Launch Component Services
  3. Browse to Component Services – Computers – My Computer – DCOM Config – OSearch14
  4. Right-click OSearch14 and choose Properties
  5. Go to the Security tab and click the first Edit button (under Launch and Activation Permissions)
  6. Add the domain\username of your service account and make sure the check boxes for Local Launch and Local Activation are checked

You should no longer receive Event ID 6482 errors.

SharePoint: Error, Event ID 8213

Filed under: Errors,SharePoint — phil @ 8:02 am

Log entry:
Volume Shadow Copy Service error: The process that hosts the writer with name OSearch14 VSS Writer and ID {0ff1ce14-0201-0000-0000-000000000000} does not run under a user with sufficient access rights. Consider running this process under a local account which is either Local System, Administrator, Network Service, or Local Service.

Operation:
Initializing Writer

Context:
Writer Class Id: {0ff1ce14-0201-0000-0000-000000000000}
Writer Name: OSearch14 VSS Writer

What’s going on? The account you have designated as the service account for the “Windows Service – SharePoint Server Search” service does not have the correct permissions to the registry keys required for normal operation. By default, this account is the local system or farm account, both of which already have permissions.

The fix:

  1. Open regedt32.exe on the SharePoint application server running search.
  2. Browse to HKLM/System/CurrentControlSet/Services/VSS
  3. Right-click the key VssAccessControl and add a new DWORD (32-bit) value
  4. Name it with the domain\username of the account you have specified as the service account, set the value to 1
  5. Right-click the key Diag and set permissions; add the service account username and grant it full control
  6. At a command prompt run: net stop osearch14. Once the service has stopped, run: net start osearch14.

You can now check the logs and make sure you are no longer getting Event ID 8213 errors.

The generic information for any vss writer application is also available on the german technet site: http://technet.microsoft.com/de-de/library/cc734219(en-us,WS.10).aspx

As an addendum, you may also receive errors with Event ID 12289:
Volume Shadow Copy Service error: Unexpected error RegOpenKeyExW(-2147483646,SYSTEM\CurrentControlSet\Services\VSS\Diag,...). hr = 0x80070005.

Operation:
Initializing Writer

Context:
Writer Class Id: {0ff1ce14-0201-0000-0000-000000000000}
Writer Name: OSearch14 VSS Writer
Writer Instance ID: {3e52236a-60d3-4ffa-a0ac-22e0f676c972}

You might receive this error if you add the service account value to the VssAccessControl key, but do not also grant them permissions to the Diag key.

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